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Page[0]=new Array("Search","Home | Site Map | Intranet","Careers - Opportunities","Our continuous growth has created more opportunities for ICS to work with both new and existing clients in the telecommunications industry.","As our success depends on recruiting, developing and retaining people who are as diverse as our clients, we now have opportunities for:-","senior communication consultants","project managers","implementation analysts","If you are interested in finding out about other opportunities within the company, please e-mail your CV to recruit@ics-corp.com in either plain text or Microsoft Word 6 format) with details of your preferred position and salary expectation.","Legal Disclaimer","International Consulting Services","http://www.ics-corp.com/ics/english/englishCareersOpportunities.htm","11.5","5 Jan 2004");
Page[1]=new Array("Search","Home | Site Map | Intranet","Careers - Opportunities - Implementation Analyst","The Role","The Implementation Analyst is responsible for the planning, design and execution of tests to ensure that new and amended programs function as specified, in accordance with agreed standards, and meet the agreed acceptance criteria.","1 of 4","Legal Disclaimer","International Consulting Services","http://www.ics-corp.com/ics/english/englishCareersOpportunitiesIA1.htm","11","6 Jan 2004");
Page[2]=new Array("Search","Home | Site Map | Intranet","Careers - Opportunities - Implementation Analyst","Key tasks","• define implementation strategy and product introduction programme","• analyse system acceptability, defining business risks and impact","• produce test plans to test the acceptability of the new and changed applications against the defined acceptance criteria","• Plan test and implementation budgets","• interpret and execute complex test plans using agreed methods and standards","• use test plans, systems documentation, business requirements and acceptance criteria to produce test scripts in preparation for test execution","• execute tests using test scripts to ascertain business acceptance of new or changed applications","• use operating facilities, diagnostic tools, technical manuals, test plans and systems","• identify, diagnose and report on suitability of application and fit to business requirements","• advise on the selection and use on testing methods and tools and their effective application","• work with the data analysts to help ensure the database provides the test data needed to execute the test script","2 of 4","Legal Disclaimer","International Consulting Services","http://www.ics-corp.com/ics/english/englishCareersOpportunitiesIA2.htm","12.2","6 Jan 2004");
Page[3]=new Array("Search","Home | Site Map | Intranet","Careers - Opportunities - Implementation Analyst","Criteria","Technical Knowledge and Skills","• extensive experience of systems acceptance or integration testing","• working knowledge of Information Capture Techniques (e.g contextual enquiries, focus groups,structured interviews, questionnaires, observation and statistical analysis)","• extensive experience of creating formal test scripts with expected results","• working knowledge of Oracle or other RDB data structures","• working knowledge of SQL in order to perform basic queries and data housekeeping functions","• working knowledge of MS Office","• working knowledge of planning tools (e.g MS Project, PMW)","• basic knowledge of information modelling tools (e.g information usage model, entity model, data flow model)","3 of 4","Legal Disclaimer","International Consulting Services","http://www.ics-corp.com/ics/english/englishCareersOpportunitiesIA3.htm","11.8","6 Jan 2004");
Page[4]=new Array("Search","Home | Site Map | Intranet","Careers - Opportunities - Implementation Analyst","Other","• strong analytical skills","• excellent verbal and written communication skills","• proven experience in client-facing roles","• familiar with methods and techniques for delivering effective presentations and reports","• able to travel world-wide at short notice and to be seconded to foreign offices or client sites for periods of between one week and one year","Qualifications","• degree or equivalent","4 of 4","Legal Disclaimer","International Consulting Services","http://www.ics-corp.com/ics/english/englishCareersOpportunitiesIA4.htm","11.3","6 Jan 2004");
Page[5]=new Array("Search","Home | Site Map | Intranet","Careers - Opportunities - Project Manager","The Role","The Project Manager is responsible for the management of Operations projects, either internal or external, typically involving the testing and implementation of information systems to meet identified business needs.","He/she is also responsible for acquiring and utilising the necessary resources and skills to meet project objectives, within agreed parameters of cost, timescales and quality.","1 of 4","Legal Disclaimer","International Consulting Services","http://www.ics-corp.com/ics/english/englishCareersOpportunitiesPM1.htm","11.1","6 Jan 2004");
Page[6]=new Array("Search","Home | Site Map | Intranet","Careers - Opportunities - Project Manager","Key tasks","• responsible for the definition, documentation and execution of projects, actively participating in all phases","• identify, assess and manage risks to the success of the project","• estimate costs, timescales and resource requirements needed for the successful delivery of the project(s) to the agreed scope","• monitor costs, timescales and resources used, and take action where these deviate from agreed tolerances.","Ensure delivered systems are implemented or work products accepted within these criteria","• manage the change control procedure gaining agreement for revisions to the project(s) from project sponsors","• provide effective leadership to the project team ensuring that team members are motivated and developing their skills and experience","• actively represent the project team within ICS to the client, ensuring that effective relationships are built and maintained with the business","• ensure that realistic project and quality plans are prepared and maintained and tracks all activities against the plan.","2 of 4","Legal Disclaimer","International Consulting Services","http://www.ics-corp.com/ics/english/englishCareersOpportunitiesPM2.htm","12.1","6 Jan 2004");
Page[7]=new Array("Search","Home | Site Map | Intranet","Careers - Opportunities - Project Manager","Criteria","For our Project Manager role, you should have 5+ years' industry experience in telecoms, utilities or finance and experience of managing large, full life-cycle projects is essential.","Ideally you will have been working with clients to deliver real business benefits.","Technical knowledge and Skills","• working knowledge of relevant PM tools e.g.","MS Project, PMW","• formal project planning experience incl.","time, cost, quality, scope, resource","• working knowledge of formal project planning and control techniques","• working knowledge of business analysis techniques","• insight into issues of process for system integration, release management, change management and configuration management","• a good understanding of quality concepts, with a working knowledge of QA procedures","• a good understanding of risk assessment","3 of 4","Legal Disclaimer","International Consulting Services","http://www.ics-corp.com/ics/english/englishCareersOpportunitiesPM3.htm","11.9","6 Jan 2004");
Page[8]=new Array("Search","Home | Site Map | Intranet","Careers - Opportunities - Project Manager","Other","• proven experience in client-facing roles","• able to communicate effectively at all levels in an organisation","• leadership experience, evidenced by awareness of team construction, organisation and dynamics","• excellent planning, organisation and negotiation skills","• working knowledge of Information Capture Techniques e.g.","contextual enquiries, focus groups, structured interviews, questionnaires, observation and statistical analysis","• familiar with methods and techniques for delivering effective presentations and reports","• able to travel world-wide at short notice and to be seconded to foreign offices or client sites for periods of between one week and one year","Qualifications","• degree or equivalent","4 of 4","Legal Disclaimer","International Consulting Services","http://www.ics-corp.com/ics/english/englishCareersOpportunitiesPM4.htm","11.6","6 Jan 2004");
Page[9]=new Array("Search","Home | Site Map | Intranet","Careers - Opportunities - Senior Telecoms Consultant","The Role","The Senior Consultant is responsible for supporting projects, either internal or external, typically involving the investigation of operational requirements and problems, recommending effective business solutions through improvements in information systems, data management, processes/procedures, organisation and equipment.","He/she may also be required to define requirements for improving any aspect of the processes and systems, and the creation of viable specifications in preparation for the construction of information systems.","From time to time, he/she will be required to fulfil a sales support role assisting Business Development to secure new contracts.","1 of 4","Legal Disclaimer","International Consulting Services","http://www.ics-corp.com/ics/english/englishCareersOpportunitiesSTC1.htm","11.5","6 Jan 2004");
Page[10]=new Array("Search","Home | Site Map | Intranet","Careers - Opportunities - Senior Telecoms Consultant","Key tasks","• work with colleagues and clients/users to investigate and model business functions, processes, information flows and data structures, using methodical and standard techniques","• work with clients to investigate operational requirements and problems, seeking effective business solutions through improvements in information systems, data management, processes/procedures, organisation and equipment.","• assist in analysis of the underlying issues arising from investigations into requirements and problems, and identify available options for consideration","• work with colleagues and clients in specifying information flows, processes and data objects that will meet the business requirements","• define requirements for improving any aspect of the processes or systems","• create requirement specification in preparation for the construction of information systems","• arrange, prepare and participate in client meetings and present issues and solutions both orally and in writing","• assist Business Development in promoting corporate interests and securing new business for the company","• promote and enhance own and company reputation in the market though contributing to trade and technical conferences, exhibitions and publications.","2 of 4","Legal Disclaimer","International Consulting Services","http://www.ics-corp.com/ics/english/englishCareersOpportunitiesSTC2.htm","12.4","6 Jan 2004");
Page[11]=new Array("Search","Home | Site Map | Intranet","Careers - Opportunities - Senior Telecoms Consultant","Criteria","Technical Knowledge and Skills","• working knowledge of business analysis techniques e.g.","functional business models, statistical process control, relational data modelling","• working knowledge of information modelling tools and techniques (manual or automated) e.g.","information usage model, entity model, data flow model","• working knowledge of information capture techniques e.g.","contextual enquiries, focus groups, structured interviews, questionnaires, observation and statistical analysis","• familiar with corporate, industry and professional standards e.g.","departmental programming standards, corporate quality management system, The British Computer Society Code of Contact.","3 of 4","Legal Disclaimer","International Consulting Services","http://www.ics-corp.com/ics/english/englishCareersOpportunitiesSTC3.htm","11.7","6 Jan 2004");
Page[12]=new Array("Search","Home | Site Map | Intranet","Careers - Opportunities - Senior Telecoms Consultant","Other","• proven experience in client-facing roles","• able to communicate effectively at all levels in an organisation","• leadership experience, evidenced by awareness of team construction, organisation and dynamics","• excellent planning, organisation and negotiation skills","• working knowledge of Information Capture Techniques (e.g contextual enquiries, focus groups, structured interviews, questionnaires, observation and statistical analysis)","• familiar with methods and techniques for delivering effective presentations and reports","• able to travel world-wide at short notice and to be seconded to foreign offices or client sites for periods of between one week and one year","Qualifications","• degree or equivalent","4 of 4","Legal Disclaimer","International Consulting Services","http://www.ics-corp.com/ics/english/englishCareersOpportunitiesSTC4.htm","11.6","6 Jan 2004");
Page[13]=new Array("Search","Home | Site Map | Intranet","Careers - Working with ICS","We are always looking for exceptional people to join our team to help grow the business further.","In return for your expertise, enthusiasm and commitment, we offer exciting opportunities to develop in a truly dynamic environment.","Why ICS?","ICS prides itself on being a meritocracy.","While there is a defined management structure, there is not a rigid hierarchy.","The open structure of our organisation enables our staff to have an impact and make a contribution irrespective of their level.","Although we are dedicated to absolute professionalism, this is balanced by a relatively relaxed and flexible style which allows each individual the freedom to express him/herself.","Whom do we hire?","We recruit people purely on their potential and we welcome applications from a broad range of disciplines.","Ideally you will be a graduate with a minimum of two years’ experience in IT, but more importantly, you will possess high levels of drive and integrity and have excellent communications skills.","In addition, we look for people with a real sense of enthusiasm, the ability to take the initiative and willingness to take ownership.","1 of 3","Legal Disclaimer","International Consulting Services","http://www.ics-corp.com/ics/english/englishCareersWorking1.htm","12","6 Jan 2004");
Page[14]=new Array("Search","Home | Site Map | Intranet","Careers - Working with ICS","Teamwork","Great team dynamics are essential for the continued success of our business.","To meet client needs, we put together a team with the necessary expertise to shape a solution.","Our consultants frequently work alongside client staff on their site, working for each other’s success.","Development and Training","We believe that our major strength lies in the talent and skills possessed by our employees and we therefore place considerable importance on their development.","We operate a staff appraisal scheme twice-yearly designed to analyse each individual’s strengths and then agree objectives and development plans that will make the most of these strengths, including any required training.","Training takes the form of on-the-job learning, job rotation, courses in business, technical and interpersonal skills and computer-based training.","2 of 3","Legal Disclaimer","International Consulting Services","http://www.ics-corp.com/ics/english/englishCareersWorking2.htm","11.8","6 Jan 2004");
Page[15]=new Array("Search","Home | Site Map | Intranet","Careers - Working with ICS","International mobility","ICS operates in global markets, which means that the majority of consultant projects we undertake are in Europe or, increasingly, even further afield.","It is essential, therefore, that candidates are prepared to be mobile and to be based in Europe on a long-term basis if required.","Increasingly, our professionals spend time in different regions to enhance their development.","For some, this may mean a secondment to a client team to learn the technical aspects of their job or it may be the opportunity to work further afield in one of our regional offices.","(All candidates must be able to satisfy local immigration and work eligibility requirements)","Rewards","To complement these opportunities, we offer very competitive salaries, benefits packages and relocation allowances where appropriate.","3 of 3","Legal Disclaimer","International Consulting Services","http://www.ics-corp.com/ics/english/englishCareersWorking3.htm","11.6","6 Jan 2004");
Page[16]=new Array("Search","Home | Site Map | Intranet","Clients - Case Histories","AT&T Case Study","To support its launch into the United Kingdom telecommunications market, this multinational chose to implement state-of-the-art billing and customer care systems","ICS was engaged to complete the user acceptance and implementation of the client’s billing system.","A managed service was provided, complete with appropriate methods, procedures and all required resources.","Austrailian Government Case Study","The Australian Government was under pressure to investigate and resolve billing issues faced by service providers and the larger national carrier.","ICS assessed the impact of the billing environment on the end customer and recommended ways to improve openness and competitiveness in the newly deregulated market.","1 of 2","Legal Disclaimer","International Consulting Services","http://www.ics-corp.com/ics/english/englishClientCaseHistories1.htm","11.5","6 Jan 2004");
Page[17]=new Array("Search","Home | Site Map | Intranet","Clients - Case Histories","Telia Case Study","This newly privatised PTT was under time pressure to create a more customer-focused, and thus more competitive, billing system.","ICS performed a project audit, identifying specific improvements that could improve the current team’s performance.","ICS then provided a series of consultancy assignments to refine the project strategy, transfer skills and troubleshoot specific bottlenecks.","Unique solutions were often required for the specific needs of the partners, suppliers and local culture.","VIAG Case Study","The client was scheduled to enter the highly competitive German market with a converged fixed/ mobile product within a very tight timeframe and suffered an acute shortage of expertise to implement their products.","ICS seconded a large team to perform end to end validation and integration of systems.","2 of 2","Legal Disclaimer","International Consulting Services","http://www.ics-corp.com/ics/english/englishClientCaseHistories2.htm","11.6","6 Jan 2004");
Page[18]=new Array("Search","Home | Site Map | Intranet","Clients - Case Histories - AT&T Communications (UK) Ltd, England","AT&T Communications (UK) Ltd, England","Testing and integration of Billing and Customer Care platform – Managed Test Facility – Production Support","The Business Situation","This US market leader’s launch of an UK subsidiary hinged on the successful support of a large multi-national’s European office.","This revenue underpinned the business plan, and penalty clauses were steep.","Aware of the short time frames and risks inherent in integrating a suite of customised CCB applications, AT&T (UK) sought a consulting partner with directly relevant experience and a track record of fast, successful implementations – ICS.","1 of 2","Legal Disclaimer","International Consulting Services","http://www.ics-corp.com/ics/english/englishClientCaseHistoriesAT&T1.htm","11.4","6 Jan 2004");
Page[19]=new Array("Search","Home | Site Map | Intranet","Clients - Case Histories - AT&T Communications (UK) Ltd, England","The assignment","ICS was initially engaged to accept and integrate the Customer Care, Billing and Mediation systems.","A managed service was provided, comprising management, ISO proven methods and consultants with relevant industry expertise.","Our consequent project success led to the assignment being expanded to include user acceptance testing of all back office applications.","In an attempt to address unacceptable long billing cycles and curb poor cash flow, ICS was also given the task of establishing a production support facility covering both billing and customer care systems over a succession of software releases.","Throughout the extended 2½ year project, ICS worked closely with the client’s staff to ensure success and the effective skills transfer.","The benefits","ICS delivered a ten-fold return on investment within the life of the assignment by managing the launch of AT&T’s beta customer, securing new business and avoiding costly penalty clauses.","The production support facility installed the first revenue assurance procedures and reduced bill cycles by a remarkable 500%.","This improved the overall cash flow position of the company by 20%.","2 of 2","Legal Disclaimer","International Consulting Services","http://www.ics-corp.com/ics/english/englishClientCaseHistoriesAT&T2.htm","12","6 Jan 2004");
Page[20]=new Array("Search","Home | Site Map | Intranet","Clients - Case Histories - Australian Federal Government, Australia","Australian Federal Government, Australia","An independent review of Telstra and Service Provider billing practices for the Minister of Communications and the Arts","The business situation","Due to its independence in the marketplace, ICS was appointed to investigate the billing issues being faced by service providers and the larger national carrier.","The report was commissioned after pressure was put on the provider’s executive by a national regulatory body.","The high-level objective was to assess the impact of the billing environment on the end customer and supply recommendations for ways forward to improve openness and competitiveness in the newly deregulated Australian market.","1 of 2","Legal Disclaimer","International Consulting Services","http://www.ics-corp.com/ics/english/englishClientCaseHistoriesAusGov.htm","11.4","6 Jan 2004");
Page[21]=new Array("Search","Home | Site Map | Intranet","Clients - Case Histories - Australian Federal Government, Australia","The assignment","ICS was initially engaged to accept and integrate the Customer Care, Billing and Mediation systems.","A managed service was provided, comprising management, ISO proven methods and consultants with relevant industry expertise.","Our consequent project success led to the assignment being expanded to include user acceptance testing of all back office applications.","In an attempt to address unacceptable long billing cycles and curb poor cash flow, ICS was also given the task of establishing a production support facility covering both billing and customer care systems over a succession of software releases.","Throughout the extended 2½ year project, ICS worked closely with the client’s staff to ensure success and the effective skills transfer.","The benefits","ICS delivered a ten-fold return on investment within the life of the assignment by managing the launch of AT&T’s beta customer, securing new business and avoiding costly penalty clauses.","The production support facility installed the first revenue assurance procedures and reduced bill cycles by a remarkable 500%.","This improved the overall cash flow position of the company by 20%.","2 of 2","Legal Disclaimer","International Consulting Services","http://www.ics-corp.com/ics/english/englishClientCaseHistoriesAusGov2.htm","12","6 Jan 2004");
Page[22]=new Array("Search","Home | Site Map | Intranet","Clients - Case Histories - Telia, Sweden","Telia, Sweden","IT Process Redesign – Testing / Acceptance Consultancy","The business situation","The business situation","This newly privatised PTT was under time pressure to create a more customer-focused, and thus more competitive, billing system.","After successfully implementing the first release for the Unisource consortium, the management was determined to reduce time to market and costs.","The PTT estimated the cost of delay at US$100,000 per day.","The Telia team was in place and had many of the skills required for the job.","The challenge was to improve effectiveness without disrupting project progress or team morale.","1 of 2","Legal Disclaimer","International Consulting Services","http://www.ics-corp.com/ics/english/englishClientCaseHistoriesTelia.htm","11.3","6 Jan 2004");
Page[23]=new Array("Search","Home | Site Map | Intranet","Clients - Case Histories - Telia, Sweden","The assignment","ICS performed a project audit, identifying specific improvements, which would improve the current team’s performance.","ICS then provided a series of consultancy assignments to refine IT strategy, transfer skills and implement process improvements.","Our primary objective was to accelerate product launch without compromising quality objectives while respecting the unique cultures of the numerous partners and suppliers.","The benefits","ICS initiatives accelerated product launch and reduced time to market for each release by more than a month.","The dramatic consequence of this achievement was a saving of at least US$3.5 million over the life of our assignment, generating a twenty-fold return on Telia’s investment.","2 of 2","Legal Disclaimer","International Consulting Services","http://www.ics-corp.com/ics/english/englishClientCaseHistoriesTelia2.htm","11.5","6 Jan 2004");
Page[24]=new Array("Search","Home | Site Map | Intranet","Clients - Case Histories - VIAG Interkom, Germany","VIAG Interkom, Germany","IT Process Redesign – Testing / Acceptance Consultancy","The business situation","Entering the highly competitive German market with a converged fixed/mobile product, this new entrant required external support to meet their aggressive timetable.","The consequence of VIAG failing to provide service on its proposed launch dates would cost the company US$50,000 a day in lost revenue.","Their challenge was to seek out a supplier who could provide a range of services that could support their changing requirements whilst upholding their long-term objective of re-assuming responsibility as the organisation matured.","Turning to ICS for assistance, the expectation was to commission a range of services from consultancy assignments through to managed solutions, supported by ICS’s proprietary processes initially, and replaced by VIAG processes as and when developed.","1 of 2","Legal Disclaimer","International Consulting Services","http://www.ics-corp.com/ics/english/englishClientCaseHistoriesVIAG.htm","11.7","6 Jan 2004");
Page[25]=new Array("Search","Home | Site Map | Intranet","Clients - Case Histories - VIAG Interkom, Germany","The assignment","ICS met this challenge, delivering a number of solutions including strategy definition, process improvement, systems integration and implementation management.","Early on, ICS provided a complete outsourcing of application integration, implementing numerous technical solutions into a seamless business platform supporting VIAG’s launch imperatives.","As the VIAG organisation matured, ICS tailored its service offering to provide implementation management to oversee a number of key delivery areas.","It was vital that each assignment was clearly defined and that key skills and knowledge were transferred to VIAG staff.","The benefits","Instrumental in the launch of their core products to schedule, ICS was able to deliver a five-fold return on investment, with US$5 million in estimated cost savings and US$10 million in enhanced revenue.","ICS has successfully grown with and supported VIAG through a steep evolution cycle.","We have assisted in the training and development of the new organisation.","We continue to identify new opportunities to add value to this client.","2 of 2","Legal Disclaimer","International Consulting Services","http://www.ics-corp.com/ics/english/englishClientCaseHistoriesVIAG2.htm","11.9","6 Jan 2004");
Page[26]=new Array("Search","Home | Site Map | Intranet","Clients - Client List","Airtouch, US","Alpha Telecom, UK","Amdocs, UK","AT&T Communications (UK) Ltd, UK","AT&T EMEA, Germany","Australian Federal Government, Australia","Belgacom, Belgium","Bezeq International, Israel","Botswana Telecom Corporation, Botswana","BT Cellnet, UK Cable & Wireless, UK","ComArch, Poland","Deutsche Telekom, Germany","Energis, UK","GlobeTel, UK","GTE, US","Hansen Corporation, Australia","IP World, Australia","i3, Australia","KPN Orange, Belgium","Lucent Technologies, UK","1 of 2","Legal Disclaimer","International Consulting Services","http://www.ics-corp.com/ics/english/englishClientList1.htm","11.2","6 Jan 2004");
Page[27]=new Array("Search","Home | Site Map | Intranet","Clients - Client List","mmO2, UK","Mobinil, Egypt","Nortel, Portugal","Norweb, UK","Optus, Australia","O2, Germany","Pacific Link, Hong Kong","Pagoo, UK","Select, Australia","Southwest Bell, US","Swisscom, Switzerland","Telia, Sweden","T-Mobile, Germany","T-Mobile, International","TCS, India","T-Systems, Germany","VIAG-Interkom, Germany","Worldcom International, UK","2 of 2","Legal Disclaimer","International Consulting Services","http://www.ics-corp.com/ics/english/englishClientList2.htm","11","6 Jan 2004");
Page[28]=new Array("Search","Home | Site Map | Intranet","Contact - Brussels","ICS’s Europe, Middle East and Africa Regional Headquarters opened in June 1998 to support our client base in the EMEA region.","Regional sales for the area are also based out of the Brussels office.","contact details:-","International Consulting Services","Stephanie Square","Avenue Louise 65, Box 11","1050 Brussels","Belgium","tel: +32 (0)2 535 7877","fax: +32 (0)2 535 7700","e-mail: sales@ics-corp.com","tel: +44 (0)20 7637 3434","fax: +44 (0)20 7637 3535","Legal Disclaimer","International Consulting Services","http://www.ics-corp.com/ics/english/englishContactBrussels.htm","11.1","5 Jan 2004");
Page[29]=new Array("Search","Home | Site Map | Intranet","Contact - Frankfurt","ICS opened its Frankfurt office in February 2000 to reinforce its already strong presence in Germany.","The Frankfurt office together with offices in London and Brussels, will allow ICS to provide consultancy and integration support to clients in Germany and its nearby countries.","Contact details:-","International Consulting Services","Messeturm","43, Etage","Friedrich-Ebert-Anlage 49","60327 Frankfurt/Main","Germany","e-mail: sales@ics-corp.com","Legal Disclaimer","International Consulting Services","http://www.ics-corp.com/ics/english/englishContactFrankfurt.htm","11.1","5 Jan 2004");
Page[30]=new Array("Search","Home | Site Map | Intranet","Contact - London","London is our Corporate Headquarters.","Established in 1992 with a staff of two, we have experienced tremendous year on year growth.","Our London office provides the ICS group with an extensive support infrastructure which facilitates its day-to-day operations.","The UK operation also houses our extensive research and development arm, Advanced Technologies Group, which provides our consultants with leading-edge tools and proven methodologies certified to ISO-9001 standards.","contact details:-","International Consulting Services (UK) Ltd","Colet Court","100 Hammersmith Road","London W6 7JP","England","tel: +44 (0)20 7637 3434","fax: +44 (0)20 7637 3535","e-mail: sales@ics-corp.com","Legal Disclaimer","International Consulting Services","http://www.ics-corp.com/ics/english/englishContactLondon1.htm","11.3","5 Jan 2004");
Page[31]=new Array("Search","Home | Site Map | Intranet","Contact - Sydney","ICS opened its Asia-Pacific Regional Headquarters in Sydney in June 1997 as part of the company's global expansion programme.","International Consulting Services (Aus) Pty Ltd provides consultancy and implementation support to clients in the Pacific Rim and Australasia.","Regional sales for the area are also based out of the Sydney office.","contact details:-","International Consulting Services (Aus) Pty Ltd","Level 67, MLC Centre","Martin Place","Sydney NSW 2000","Australia","tel: +61 (0)2 9238 6193","fax: +61 (0)2 9475 0171","e-mail: sales@ics-aus.com.au","Legal Disclaimer","International Consulting Services","http://www.ics-corp.com/ics/english/englishContactSydney.htm","11.2","5 Jan 2004");
Page[32]=new Array("Search","Home | Site Map | Intranet","ICS is a global communications consultancy practice, focused exclusively on assisting companies with entering and effectively competing in an aggressive Telecommunications market.","We have achieved tremendous success for our clients by working to align people, process and technology to deliver competitive advantage for their businesses.","The expertise of ICS lies in understanding and addressing the changing needs of communications carriers and service providers.","Our solutions, which span the entire life cycle from strategy through to operational readiness and support, are customer-oriented, flexible, and proven on the operational systems of leading communications companies and major businesses worldwide.","We assist carriers, ISP's, media companies, suppliers and government bodies with policy recommendation, regulatory interpretation, market analysis, change management, process engineering, systems integration and infrastructure support.","ICS shapes the technology to fit the enterprise - focusing the solution on business processes, and directing the project to meet business priorities.","Our innovative solutions, experienced personnel and proven track record have made us the first choice consultancy for many of the world’s leading communications organisations.","Legal Disclaimer","International Consulting Services","http://www.ics-corp.com/ics/english/englishHome.htm","13.7","8 Jan 2004");
Page[33]=new Array("Search","Home | Site Map | Intranet","Inside ICS - ICS Brochures","ICS Corporate Brochure in PDF Format (1.8MB)","e-volve™ Brochure in PDF Format (438KB)","ICT 2000 Review in PDF Format (1MB)","The above brochures are stored in Adobe® PDF format.","Adobe® Acrobat® Reader® is required to view files.","To download the latest viewer, click on the Adobe® Acrobat® Reader® icon below.","Legal Disclaimer","International Consulting Services","http://www.ics-corp.com/ics/english/englishInsideICSBrochures.htm","11","8 Jan 2004");
Page[34]=new Array("Search","Home | Site Map | Intranet","Inside ICS - History","Founded in 1989 by Peter Khoury, International Consulting Services (ICS) was established with two primary goals:-","• to realise business advantages for its clients by setting new standards in the delivery of Information Technology services and implementation of Information Systems within a business environment.","• to cultivate an open working environment allowing each ICS employee to freely input to corporate growth and easily recognise her/his contribution","to the company.","A key to our success has been our ability to adapt to change yet preserve our mission to be a recognised world-class business integration consultancy that does what it says it will do.","Despite major changes in our environment over the years, we have never sacrificed our values and we have emerged a stronger and more durable competitor because of it.","1 of 2","Legal Disclaimer","International Consulting Services","http://www.ics-corp.com/ics/english/englishInsideICSHistory1.htm","11.6","6 Jan 2004");
Page[35]=new Array("Search","Home | Site Map | Intranet","Inside ICS - History","Our main business activities are consultancy, integration and e-business solutions.","Our services are particularly relevant to new market entrants.","Additionally, we have experience in assisting deregulated operators manage the cultural change from a structured, government environment to a competitive enterprise.","UK headquartered, we are already a truly international consultancy, with clients all over the world.","To provide them with an even better service, we’re committed to strengthening our global presence – hence the opening of our Asia-Pacific regional headquarters in Sydney in 1997, our European regional headquarters in Brussels in 1998, and our regional office in Frankfurt in 2000.","We also anticipate the opening of a US based office in 2000.","2 of 2","Legal Disclaimer","International Consulting Services","http://www.ics-corp.com/ics/english/englishInsideICSHistory2.htm","11.5","6 Jan 2004");
Page[36]=new Array("Search","Home | Site Map | Intranet","Inside ICS - Leadership","Legal Disclaimer","International Consulting Services","http://www.ics-corp.com/ics/english/englishInsideICSLeadership.htm","11.1","6 Jan 2004");
Page[37]=new Array("Search","Home | Site Map | Intranet","Inside ICS - Leadership - Sir Alan Cox – Non-Executive Chairman","Sir Alan Cox was born in the Black Country, was educated at Oldbury Grammar School, did accountancy training in Birmingham and qualified both as a Chartered Accountant and as a Chartered Management Accountant.","He has held many senior executive management positions including Chairman and Corporate Director within GKN.","Sir Alan was responsible for the flotation of Allied Steel & Wire (which was a merger of GKN and British Steel businesses) in 1988 on the UK stock exchange with profits of £30 million.","He was awarded the C.B.E.","in 1987 and was Knighted in 1994.","He is a Non-Executive Director of The Morgan Crucible Company plc and of Meggitt plc and Chairman of the Wales Millennium Centre Project.","Sir Alan’s interests include walking, cooking, music, opera and France.","Legal Disclaimer","International Consulting Services","http://www.ics-corp.com/ics/english/englishInsideICSLeadershipAlan.htm","11.4","6 Jan 2004");
Page[38]=new Array("Search","Home | Site Map | Intranet","Inside ICS - Leadership - Dr.","Klaus Vernie – Managing Partner","Klaus is a graduate with a Doctorate in Electrical Engineering from the University of Erlangen-Nurnberg, Germany.","Klaus has extensive experience in Business Strategy, Mergers and Acquisitions, Commercial Management and Outsourcing within the global telecommunications sector.","He has worked for the Deutsche Telekom Group (DTAG) for most of his professional career starting with R&D in Semi Conductors finishing up as Executive VP, for Strategic Transactions/M&A for T-Systems International GmbH.","He was instrumental in identifying and implementing the acquisition of Debis Systemhaus to form T-Systems within the DTAG group.","As Managing Partner, he looks after the global Consultancy practice as well as the management for key partners and clients for ICS.","Klaus’ interests include climbing, traveling and reading.","Legal Disclaimer","International Consulting Services","http://www.ics-corp.com/ics/english/englishInsideICSLeadershipKlaus.htm","11.4","6 Jan 2004");
Page[39]=new Array("Search","Home | Site Map | Intranet","Inside ICS - Leadership - Nigel Ekins– Managing Partner","Nigel has an extensive background in the IT/IS industry sector having worked for NEC, Voice-Tel and Digital Equipment.","He has been responsible for the management of international subsidiaries having worked in the Far East including Australia and New Zealand.","At NEC Information Systems he was their Account Manager, Corporate & Government sectors.","Digital Equipment, Nigel developed a specialisation in sales of Voicemail and IVR systems.","At Voice-Tel he managed the NZ subsidiary and oversaw their network roll-out, carrier inter-connect negotiations and their sales and marketing activities.","As Managing Partner, Nigel oversees key operational delivery processes within the ICS group.","Nigel’s interests include gym, tennis and voluntary emergency services.","Legal Disclaimer","International Consulting Services","http://www.ics-corp.com/ics/english/englishInsideICSLeadershipNigel.htm","11.3","6 Jan 2004");
Page[40]=new Array("Search","Home | Site Map | Intranet","Inside ICS - Leadership - Nilesh Patel – Managing Partner","Nilesh is a graduate with a BSc (Hons.) degree in Chemistry from Manchester University, a MSc degree in Information Technology from Leicester and an Executive MBA from Imperial College, London.","Nilesh has extensive experience in Telecommunications and consultancy having worked for companies such as British Telecom, Ericsson, T-Mobile UK, MCI WorldCom as well as some of the ‘big six’ management consultancy firms.","As Managing Partner, he overseas the global Integration and e-Business practices as well as the management for key partners and clients for ICS.","Nilesh’s interests include travelling, sports and reading.","Legal Disclaimer","International Consulting Services","http://www.ics-corp.com/ics/english/englishInsideICSLeadershipNilesh.htm","11.2","6 Jan 2004");
Page[41]=new Array("Search","Home | Site Map | Intranet","Inside ICS - Leadership - Peter A.","Khoury – Chief Executive Officer","Peter is the founding partner and CEO of ICS.","He founded the company over 12 years ago in St, Louis USA and moved to Europe in anticipation of the de-regulation of the Telecommunications markets.","After graduating in Chemical Engineering with an Honours degree from the University of Sydney, Peter went on to obtain degrees in Computer Science and Business Administration.","He commenced his career with IBM as a Systems Engineer, moving on to such companies as Andersen Consulting and Digital Equipment managing key assignments in the telecommunications, finance and insurance sectors across Singapore, Hong Kong, Japan, Australia and New Zealand.","Peter oversees the global operations of ICS and its business development practices.","Peter’s interests include health & fitness, traveling, reading and film.","Legal Disclaimer","International Consulting Services","http://www.ics-corp.com/ics/english/englishInsideICSLeadershipPeter.htm","11.4","6 Jan 2004");
Page[42]=new Array("Search","Home | Site Map | Intranet","Inside ICS - Leadership - Yusuf Lunat – Chief Financial Officer","After graduating in Accountancy studies, Yusuf obtained his professional qualification in accountancy, (Chartered Association of Certified Accountancy (ACCA)) and has a background of the accountancy field for over 15 years with the last 6 years in commerce.","He has managed the financial management of companies in the Telecommunications, Property and Hotel sectors.","Yusuf is not only responsible for all accounting matters but also implementing controls, undertaking internal audits, budgets, forecasts, and cashflow management.","Yusuf’s interests include traveling, cricket and football.","Legal Disclaimer","International Consulting Services","http://www.ics-corp.com/ics/english/englishInsideICSLeadershipYusuf.htm","11.1","6 Jan 2004");
Page[43]=new Array("Search","Home | Site Map | Intranet","Inside ICS - Profile","ICS is a global communications practice, focused on assisting companies with entering and effectively competing in an aggressive communications market.","We have achieved much success by working to align people, process and technology to deliver competitive advantage.","The expertise of ICS lies in understanding and addressing the changing needs of communications carriers and service providers.","Our solutions, which span the entire life cycle from strategy through to operational readiness, are customer-oriented, flexible, and proven on the operational systems of leading communications companies and major businesses worldwide.","We assist carriers, ISP's, media companies, vendors and government bodies with policy recommendation, regulatory interpretation, market analysis, process engineering and systems integration.","ICS shapes the technology to fit the enterprise - focusing the solution on business processes, and directing the project to meet business priorities.","Our innovative solutions, experienced personnel and proven track record have made us the first choice consultancy for many of the world’s leading communications organisations.","1 of 2","Legal Disclaimer","International Consulting Services","http://www.ics-corp.com/ics/english/englishInsideICSProfile1.htm","11.9","7 Jan 2004");
Page[44]=new Array("Search","Home | Site Map | Intranet","Inside ICS - Profile","ICS has divided its service in to three major practices:","• Consultancy; strategy, business re-engineering, systems procurement, design and requirements analysis","• Integration; end-to-end business and systems integration, legacy integration, process, people and technology alignment","• e-Business; end-to-end delivery of e-business capability including infrastructure, communications and consultancy","ICS has been voted one of the top ICT companies in the UK.","Click Here to download a copy of the review.","2 of 2","Legal Disclaimer","International Consulting Services","http://www.ics-corp.com/ics/english/englishInsideICSProfile2.htm","11.3","6 Jan 2004");
Page[45]=new Array("Search","Home | Site Map | Intranet","Inside ICS - Vision and Mission","Our Vision","ICS strives to set a new standard in the delivery of business solutions to clients while providing the best possible working environment for the continuous development of its staff","Our Mission","A recognised, world-class consultancy that does what it says it will do.","Our Ethos","Working for each other’s success","Quality","ICS is committed to establishing and maintaining a quality standard, which is perceived by our customers as the best that they have ever experienced.","All ICS solutions are developed under a quality management system that is certified to ISO9001 standard.","Legal Disclaimer","International Consulting Services","http://www.ics-corp.com/ics/english/englishInsideICSPVision&Mission.htm","11.2","8 Jan 2004");
Page[46]=new Array("Legal Disclaimer","ICS makes no representations about the suitability of the content of this site for any purpose.","All content is provided as printed without any warranty of any kind.","ICS hereby disclaims all warranties and conditions with regard to the content, including but not limited to all implied warranties and conditions of merchantability, fitness for a particular purpose, title, and non-infringement.","In no event shall ICS be liable for special, indirect, exemplary or consequential damages or any damages whatsoever, including but not limited to loss of use, data or profits, without regard to the form of any action, including but not limited to contract, negligence, or other actions, arising out of or in connection with the use, copying, or display of the content.","Although ICS believes the content to be accurate, complete and current, ICS makes no warranty as to the accuracy, completeness or currency of the content.","It is your responsibility to verify any information before relying on it.","The content of this site may include technical inaccuracies or typographical errors.","ICS may make changes in the products and/or the services described herein at any time.","Any opinions expressed herein are solely those of the creators of the material and are not the opinions of ICS or its subsidiaries or of the management of those entities.","Nothing contained herein shall be construed as conferring by implication or otherwise any licence or right under any patent, trademark, copyright (except as expressly provided above) or proprietary rights of ICS or of any third party.","Search","Home | Site Map | Intranet","Legal Disclaimer","International Consulting Services","http://www.ics-corp.com/ics/english/englishLegalDisclaimer.htm","11.6","6 Jan 2004");
Page[47]=new Array("Search","Home | Site Map | Intranet","News - Archived","Dec 2002: mmO2 – Germany","Nov 2002: T-Mobile Deutschland","Oct 2002: IP World Australia","May 2002: mmO2 European Groupwide – IS/IT Cost Management (Post-IPO)","Apr 2002: T-Mobile Deutschland","Mar 2002: i3 (Australia) appoints ICS to manage internal operations","Feb 2002: Indian Software Company TCS and ICS forge outsourcing alliance","Jan 2002: T-Systems (Germany) and ICS form international alliance","Jan 2002: Mobinil (Egypt) appoints ICS to implement ISO program","1 of 4","Legal Disclaimer","International Consulting Services","http://www.ics-corp.com/ics/english/englishNewsArchived1.htm","11.7","6 Jan 2004");
Page[48]=new Array("Search","Home | Site Map | Intranet","News - Archived","Dec 2001: Deutsche Telekom AG (Germany) appoints ICS preferred supplier in the delivery of consultancy and IS-services","Oct 2001: mmO2 (Germany) appoints ICS to assist in the business change program at VIAG Interkom","Aug 2001: Macquarie Bank (Australia) selects ICS to assist in establishing a global telecommunication investment fund","Jun 2001: IP World (Australia) appoints ICS for operations","May 2001: Unisys and ICS sign strategic partner alliance","Apr 2001: Nortel (Portugal) appoints ICS for programme managment and network rollout","Apr 2001: Energis NV (Netherlands) appoints ICS as prime Systems Integrator","2 of 4","Legal Disclaimer","International Consulting Services","http://www.ics-corp.com/ics/english/englishNewsArchived2.htm","11.7","6 Jan 2004");
Page[49]=new Array("Search","Home | Site Map | Intranet","News - Archived","Mar 2001: Energis Polska (Poland) appoints ICS for Billing programme management","Mar 2001: Pagoo (UK) appoints ICS for VoIP market development and ongoing sales support","Feb 2001: Mobinil appoints ICS as Systems Integrator for strategic mediation programme","Dec 2000: BT Cellnet (UK) utilises ICS to support Business Change Programme","Nov 2000: ICS forms strategic partnership to provide integrated e-business solutions","Jul 2000: MCI/Worldcom appoints ICS to re-engineer billing operations","Jun 2000: ICS recognised as one of top ICT companies in the UK","3 of 4","Legal Disclaimer","International Consulting Services","http://www.ics-corp.com/ics/english/englishNewsArchived3.htm","11.7","6 Jan 2004");
Page[50]=new Array("Search","Home | Site Map | Intranet","News - Archived","Apr 2000: Deutsche Telekom appoints ICS for Test Competence Centre","Feb 2000: ICS Commits to German Market","Nov 1999: Alpha Telecom appoints ICS for billing integration","Sep 1999: ComArch in Poland appoints ICS to integrate billing product","Aug 1999: Alpha Telecom appoints ICS for new business launch","Jul 1999: Deutsche Telekom commissions ICS to analyse issues facing their QA and testing department","Jun 1999: ICS team assists Belgacom with User Acceptance Testing of their post paid calling card migration","4 of 4","Legal Disclaimer","International Consulting Services","http://www.ics-corp.com/ics/english/englishNewsArchived4.htm","11.5","6 Jan 2004");
Page[51]=new Array("Search","Home | Site Map | Intranet","News - Articles","Ready and Billing","Joe Daleo, account director at ICS, takes a look at the development of billing, and examines the challenge facing established telecoms carriers today in building the bridge to the billing systems of tomorrow.","Legal Disclaimer","International Consulting Services","http://www.ics-corp.com/ics/english/englishNewsArticles1.htm","10.6","9 Jan 2004");
Page[52]=new Array("Search","Home | Site Map | Intranet","News - Latest","Apr 2003 - GlobeTel - US/Miami","Feb 2003 - T-Mobile International","Jan 2003 - mmO2 - Group","Legal Disclaimer","International Consulting Services","http://www.ics-corp.com/ics/english/englishNewsLatest1.htm","10.8","6 Jan 2004");
Page[53]=new Array("Search","Home | Site Map | Intranet","News - Press Releases","ICS is recognised as one of the top Information Communications and Technology (ICT) companies in the UK.","International Consulting Services (ICS) launches e-volve™","Legal Disclaimer","International Consulting Services","http://www.ics-corp.com/ics/english/englishNewsPress1.htm","10.7","9 Jan 2004");
Page[54]=new Array("Search","Home | Site Map | Intranet","Partners","To ensure clients get the best solutions on the market, ICS has partnered with a number of leading organisations.","These work with ICS to ensure that clients get an end to end solution aligning people, process and technology.","Legal Disclaimer","International Consulting Services","http://www.ics-corp.com/ics/english/englishPartners1.htm","12.6","5 Jan 2004");
Page[55]=new Array("Search","Home | Site Map | Intranet","Partners - Compaq","Compaq Computer Corporation, a Fortune Global 100 company, is the largest supplier of computing systems in the world.","Compaq products and services are sold in more than 200 countries directly to businesses, through a network of authorised Compaq marketing partners, and directly to businesses and consumers through Compaq markets its products and services primarily to customers from the business, home, government, and education sectors.","www.compaq.com","Legal Disclaimer","International Consulting Services","http://www.ics-corp.com/ics/english/englishPartnersCompaq.htm","11.8","6 Jan 2004");
Page[56]=new Array("Search","Home | Site Map | Intranet","Partners - CPqD","CPqD - the Center for Telecommunications Research and Development, started in 1976 by TELEBRÁS.","It was founded with the goal of supplying the needed technology for the telecommunications sector.","In 1990, due to very strong international competitiveness entering the Brazilian market, CPqD began working towards the growth of a national company with technological support and research partners in order to assure competitive development of the telecommunications area.","By July 1998, with the General Telecommunications Decree, which privatized TELEBRAS, CPqD became a private foundation.","From this point forward, CPqD began to take an active role as a provider of technological solutions for the market, and accessible to any company interested in its work.","www.cpqd.cfom.br","Legal Disclaimer","International Consulting Services","http://www.ics-corp.com/ics/english/englishPartnersCPQD.htm","11.7","6 Jan 2004");
Page[57]=new Array("Search","Home | Site Map | Intranet","Partners - Crossword","Crossword's provides end to end functional integration in the Telco and ISP operator's Operational Support System environment.","Crossword specialises in delivering tailored environments; integrating its systems platforms to the specific requirements of each individual organisation.","Crossword also provides integration services where its platforms are added to systems already in production at the client site.","Crossword has gone beyond its global suite of products to lay an equal emphasis on services.","In order to leverage the market potential in the arena of software services it has a dedicated strategic business unit: The Software Consulting Group","www.crosswordsoftware.net","Legal Disclaimer","International Consulting Services","http://www.ics-corp.com/ics/english/englishPartnersCrossword.htm","11.6","6 Jan 2004");
Page[58]=new Array("Search","Home | Site Map | Intranet","Partners - Easynet","Easynet Group Plc is a pan-European Internet Service Provider and Telecommunications Company.","It owns one of Europe’s most advanced Internet networks, operating in the United Kingdom, France, Germany, Belgium, Spain, Switzerland, Netherlands, and Italy.","Easynet has a wealth of experience of successfully deploying the appropriate Internet technologies for businesses everywhere.","Easynet Group Plc is a pan-European Internet Service Provider and Telecommunications Company.","It owns one of Europe’s most advanced Internet networks, operating in the United Kingdom, France, Germany, Belgium, Spain, Switzerland, Netherlands, and Italy.","Easynet has a wealth of experience of successfully deploying the appropriate Internet technologies for businesses everywhere.","www.easynet.com","Legal Disclaimer","International Consulting Services","http://www.ics-corp.com/ics/english/englishPartnersEasynet.htm","11.7","6 Jan 2004");
Page[59]=new Array("Search","Home | Site Map | Intranet","Partners - Lucent","Broadband Networks and the Internet are the future of communications, but there are also ATM, Optical, Cable Wireless, and Voice.","The Lucent Network model combines network technologies; so they can work together, seamlessly.","Creating a Network of Networks, capable of providing all of today's most advanced services.","Lucent has end-to-end solutions that can provide the network and services management platforms communications companies need, to create new services, and generate new revenues.","www.lucent.com","Legal Disclaimer","International Consulting Services","http://www.ics-corp.com/ics/english/englishPartnersLucent.htm","11.3","7 Jan 2004");
Page[60]=new Array("Search","Home | Site Map | Intranet","Partners - Pagoo","One of the leading global providers of IP-based voice solutions over broadband, Pagoo aims to deliver the highest quality, cutting edge solutions to service providers such as CLECs, ISPs, DSL and cable modem providers.","Pagoo's solution enables service providers to build customer loyalty, generate revenue and differentiate themselves from competitors by offering the most comprehensive set of next generation voice services to their end users.","www.pagoo.com","Legal Disclaimer","International Consulting Services","http://www.ics-corp.com/ics/english/englishPartnersPagoo.htm","11.4","6 Jan 2004");
Page[61]=new Array("Search","Home | Site Map | Intranet","Partners - SPAAC","SPAAC (Social Planning, Analysis and Administration Consultants) is an Egyptian private consulting firm established in 1981.","Since then SPAAC has carried out more than 120 projects in all aspects, areas and sectors of development, and in all geographic areas of Egypt.","Additionally, SPAAC has worked in countries in the Arab Region such as the Palestinian National Authority, Jordan and Saudi Arabia.","www.spaac.com","Legal Disclaimer","International Consulting Services","http://www.ics-corp.com/ics/english/englishPartnersSPAAC.htm","11.2","6 Jan 2004");
Page[62]=new Array("1 of 3","Search","Home | Site Map | Intranet","Services - Service Profile","Over the past decade, ICS has established a formidable track record as a leader in communication and IT consultancy.","As our founders were once clients themselves, we have first hand experience of the issues clients face, and we are now known as experts in the integration of People, Process and Technology.","Listening and understanding are our founding principles.","Using these as a starting point for all projects, we’ve built up a reputation for being truly customer focused, for understanding client objectives and being able to deliver solutions tailored to our client needs.","We are confident enough to stand by our recommendations and for being held accountable.","Because we are not tied to any commercial alliances, our advice is unprejudiced and unbiased.","We work with our clients to thoroughly understand their business processes.","We want to know their plans, short and long term business objectives, areas of growth and potential change.","Once we have done this, we tailor technology to suit the way they want to work and in our recommendations we ensure that there is room to grow, expand and accommodate change.","We make sure the system is as flexible as they require it to be and that their teams have the right tools at their disposal to use to their best advantage.","Legal Disclaimer","International Consulting Services","http://www.ics-corp.com/ics/english/englishServices1.htm","12.5","6 Jan 2004");
Page[63]=new Array("Search","Home | Site Map | Intranet","Services - Service Profile","Services - Service Profile","The communication and e-business market has undergone tremendous change.","It continues to face aggressive competition and consolidation.","Nevertheless, a number of key business drivers remain consistent.","ICS services have been designed to address the following key areas:","• Managing organisational change","• New entrant start-up","• Launching new products and services","• Reduced costs and enhanced revenues","• Convergence of systems and technology","• Migration of systems","2 of 3","Legal Disclaimer","International Consulting Services","http://www.ics-corp.com/ics/english/englishServices2.htm","11.4","6 Jan 2004");
Page[64]=new Array("Search","Home | Site Map | Intranet","Services - Service Profile","International Consulting Services is a vendor independent consulting organisation that focuses on providing the optimum solutions based on time, cost and quality.","Over the years ICS has developed and provided products and services that cover end- to-end activities to deliver business solutions encompassing customer-facing issues.","Our solution structure can be broken down and delivered as individual components, in substantial part or in their entirety.","These are encompassed across all three ICS practices; Consultancy, Integration and e-business.","Some of our solution components include:","• merger & acquisition planning","• business & IT strategy","• business process design","• change and programme management","• architecture design","• product & requirements definition","• vendor selection and gap analysis","• vendor and SLA management","• outsourcing • integration services","• build and release planning","• implementation and acceptance","• infrastructure management","• facilities management","• application and production support","• security management","• m-commerce & e-commerce solutions","• web design and development","3 of 3","Legal Disclaimer","International Consulting Services","http://www.ics-corp.com/ics/english/englishServices3.htm","12.3","6 Jan 2004");
Page[65]=new Array("Search","Home | Site Map | Intranet","Services - Service Approach","We believe ICS is quite unique in the way we work with clients.","We don’t want just to work together with our clients, we work as a fully integrated team.","We call this ‘co-sourcing’ .","Our success to date is due to a combination of our proprietory methods OnTrack™, e-volve™, and the quality of our consultants.","ICS proprietry toolkits","OnTrack™ is a sophisticated project management toolkit, spanning the life of the project from concept to implementation.","The toolkit assists organisations implement change ensuring orderly and confident transition for people, processes and systems.","OnTrack™ has been specifically formulated with our many years of experience in the communications market.","e-volve™ is aimed at companies who need to compete in the new digital economy and who wish to provide customer centric capability.","It offers an end-to-end best practice solution, which encompasses business integration, process management, technology infrastructure and organisational transformation.","1 of 3","Legal Disclaimer","International Consulting Services","http://www.ics-corp.com/ics/english/englishServicesApproach1.htm","11.8","6 Jan 2004");
Page[66]=new Array("Search","Home | Site Map | Intranet","Services - Service Profile","ICS consultants","The consultants that work with our clients are selected for the inspiration they bring to the job.","They are chosen for the drive, conviction and vision they can contribute to projects.","When an ICS team comes into your company to steer you through complicated and daunting changes, we share absolutely everything with you.","This mutual partnership consolidates both our expertise and your understanding of the problem to produce the best results.","Working side by side with you, our teams are able to tailor sophisticated packages to fit your enterprise.","And they anticipate market forces and customer trends to ensure these packages really do suit your needs.","What is more, we have the technical expertise to match new technology and have developed a profound understanding of the factors that influence global communications.","An ongoing process of rigorous investigation ensures our teams are equipped to deal with the demands of the market.","2 of 3","Legal Disclaimer","International Consulting Services","http://www.ics-corp.com/ics/english/englishServicesApproach2.htm","11.8","6 Jan 2004");
Page[67]=new Array("Search","Home | Site Map | Intranet","Services - Service Approach","Real Benefits for Clients","Clients can derive direct benefits from using ICS’s methodology and consultants.","Some of these include:","• alignment between processes, people and systems for smoother transition","• managed transition to protect investment and provide uninterrupted service","• integration of systems, efficient information processing and presentation","• weaknesses identified, improved efficiency and better customer service","• complete launch programme and projects managed to meet market-driven deadlines","• secure product development strategies and shorter lead time to market","3 of 3","Legal Disclaimer","International Consulting Services","http://www.ics-corp.com/ics/english/englishServicesApproach3.htm","11.4","6 Jan 2004");
Page[68]=new Array("Search","Home | Site Map | Intranet","Services - ICS Quality","The mission of ICS is to deliver commercial advantage to its customers through its commitment to establishing and maintaining new policies for the provision of excellent business solutions.","In short, to maintain a quality standard which is perceived by our customers as the best that they have ever experienced.","In support of this policy, ICS has established a Quality Management System, certified to the requirements of ISO9002, which applies to all work undertaken by ICS (UK) Ltd.","The Quality Management System is available to all ICS consultants worldwide via the company intranet, and gives a firm basis on which to deliver a consistent quality approach across all products.","This quality approach combined with our strong methods base provides a sound and flexible structure to ensure that project requirements are delivered within budget and time.","Legal Disclaimer","International Consulting Services","http://www.ics-corp.com/ics/english/englishServicesQuality1.htm","11.3","5 Jan 2004");
Page[69]=new Array("Home","Inside ICS","Profile","History","Vision and Mission","Leadership","Brochures","Services","Service Profile","ICS Approach","ICS Quality","Clients","Client List","Case History","Partners","Compaq","CPQD","Crossword","Easynet","Lucent","Pagoo","Spaac","News","Latest News","Archived News","Articles","Press Releases","Careers","Working with ICS","Opportunities","Submit CV","Contact","London","Brussels","Frankfurt","Sydney","Search","Home | Site Map | Intranet","Site Map","Legal Disclaimer","International Consulting Services","http://www.ics-corp.com/ics/english/englishSiteMap.htm","14.2","8 Jan 2004");
Page[70]=new Array("Search","Home | Site Map | Intranet","Careers - Opportunities - Implementation Analyst","Other","• strong analytical skills","• excellent verbal and written communication skills","• proven experience in client-facing roles","• familiar with methods and techniques for delivering effective presentations and reports","• able to travel world-wide at short notice and to be seconded to foreign offices or client sites for periods of between one week and one year","Qualifications","• degree or equivalent","Legal Disclaimer","International Consulting Services","http://www.ics-corp.com/ics/english/TMP22h4uqo4na.htm","11.2","29 Dec 2003");
Page[71]=new Array("Search","Home | Site Map | Intranet","ICS is a global communications consultancy practice, focused exclusively on assisting companies with entering and effectively competing in an aggressive Telecommunications market.","We have achieved tremendous success for our clients by working to align people, process and technology to deliver competitive advantage for their businesses.","The expertise of ICS lies in understanding and addressing the changing needs of communications carriers and service providers.","Our solutions, which span the entire life cycle from strategy through to operational readiness and support, are customer-oriented, flexible, and proven on the operational systems of leading communications companies and major businesses worldwide.","We assist carriers, ISP's, media companies, suppliers and government bodies with policy recommendation, regulatory interpretation, market analysis, change management, process engineering, systems integration and infrastructure support.","ICS shapes the technology to fit the enterprise - focusing the solution on business processes, and directing the project to meet business priorities.","Our innovative solutions, experienced personnel and proven track record have made us the first choice consultancy for many of the world’s leading communications organisations.","Legal Disclaimer","International Consulting Services","http://www.ics-corp.com/ics/english/TMP28nqqqo4va.htm","13.4","29 Dec 2003");
Page[72]=new Array("Search","Home | Site Map | Intranet","Alpha Telecom appoints ICS for new business launch","August 1999: An ICS team is assisting Alpha Telecom with the evolution of their business products.","Legal Disclaimer","International Consulting Services","http://www.ics-corp.com/ics/english/News Archived 1999/englishNewsAug99.htm","10.8","6 Jan 2004");
Page[73]=new Array("Search","Home | Site Map | Intranet","Deutsche Telekom commissions ICS to analyse issues facing their QA and testing department","July 1999: ICS is appointed to review Deutsche Telekom Quality Assurance, Implementation and Functions through a series of workshops.","Legal Disclaimer","International Consulting Services","http://www.ics-corp.com/ics/english/News Archived 1999/englishNewsJul99.htm","10.9","6 Jan 2004");
Page[74]=new Array("Search","Home | Site Map | Intranet","ICS team assists Belgacom with User Acceptance Testing of their post paid calling card migration","June 1999: Belgacom asks ICS to expand its responsibility to include Y2K acceptance of their post paid calling card migration.","Legal Disclaimer","International Consulting Services","http://www.ics-corp.com/ics/english/News Archived 1999/englishNewsJun99.htm","10.9","6 Jan 2004");
Page[75]=new Array("Search","Home | Site Map | Intranet","Alpha Telecom appoints ICS for billing integration","November 1999: ICS is appointed to program manage the implementation of the KSCL Jupiter product for Alpha Telecom.","Legal Disclaimer","International Consulting Services","http://www.ics-corp.com/ics/english/News Archived 1999/englishNewsNov99.htm","10.9","6 Jan 2004");
Page[76]=new Array("Search","Home | Site Map | Intranet","ComArch in Poland appoints ICS to integrate billing product","September 1999: ICS is appointed to assist in the integration of Comarch's billing product for the Polish national PTT.","Legal Disclaimer","International Consulting Services","http://www.ics-corp.com/ics/english/News Archived 1999/englishNewsSep99.htm","10.8","6 Jan 2004");
Page[77]=new Array("Search","Home | Site Map | Intranet","Deutsche Telekom appoints ICS for Test Competence Centre","April 2000: Deutsche Telekom AG has appointed ICS to analyse current implementation methodologies and assist in the design and implementation of a new Test Competence Centre in Frankfurt.","The primary objective of the assignment is to streamline new product releases to meet an extremely competitive German Telecommunications market.","Legal Disclaimer","International Consulting Services","http://www.ics-corp.com/ics/english/News Archived 2000/englishNewsApr00.htm","11.1","6 Jan 2004");
Page[78]=new Array("Search","Home | Site Map | Intranet","BT Cellnet (UK) utilises ICS to support Business Change Programme","Dec 2000: ICS is assisting BT Cellnet with an internal business change programme.","The programme is establishing a change management team between the IS organisation and the business functions within the company.","Legal Disclaimer","International Consulting Services","http://www.ics-corp.com/ics/english/News Archived 2000/englishNewsDec00.htm","11","6 Jan 2004");
Page[79]=new Array("Search","Home | Site Map | Intranet","ICS Commits to German Market","February 2000: To reinforce its already strong presence in Germany, ICS has opened a third European office in the famous Messeturm in Frankfurt.","The Frankfurt office together with offices in London and Brussels, will allow ICS to exploit enormous business opportunities in Germany and its nearby countries.","The launch of this new office further demonstrates ICS' commitment to supporting its existing clients in Germany.","Legal Disclaimer","International Consulting Services","http://www.ics-corp.com/ics/english/News Archived 2000/englishNewsFeb00.htm","11.1","6 Jan 2004");
Page[80]=new Array("Search","Home | Site Map | Intranet","MCI/Worldcom appoints ICS to re-engineer billing operations","July 2000: MCI/Worldcom has appointed ICS to establish a new framework for its billing operations.","The primary objective is to ensure an effective billing operation which supports the rapid deployment of new products and services into the competitive UK Telecomms market.","Legal Disclaimer","International Consulting Services","http://www.ics-corp.com/ics/english/News Archived 2000/englishNewsJul00.htm","11","6 Jan 2004");
Page[81]=new Array("Search","Home | Site Map | Intranet","ICS recognised as one of top ICT companies in the UK","June 2000: ICS has just been recognised as one of the top Information Communications and Technology (ICT) companies in the UK.","It was selected from over 2500 ICT companies to be researched by Harper Collins Business.","ICS was selected along with blue chip companies such as IBM, ICL and Sony.","Legal Disclaimer","International Consulting Services","http://www.ics-corp.com/ics/english/News Archived 2000/englishNewsJun00.htm","11.1","6 Jan 2004");
Page[82]=new Array("Search","Home | Site Map | Intranet","ICS forms strategic partnership to provide integrated e-business solutions","Nov 2000: ICS and Etensity, two of the leading names in communications consulting and e-business development have joined forces to deliver leading-edge global digital solutions to Fortune 500 and FTSE 100 companies.","They provide a unique partnership, where ICSEtensity delivers on its promises of creating tangible commercial advantage for companies needing to compete in the new economy.","The ICSEtensity service offers a roadmap for a number of end-to-end e-business solutions for every step of a service company's transition to a digitally based customer relationship.","It enables service companies to make their contact with customers more frequent and more positive – whether it's through the internet, digital interactive television, mobile internet services or any other channel.","Legal Disclaimer","International Consulting Services","http://www.ics-corp.com/ics/english/News Archived 2000/englishNewsNov00.htm","11.7","6 Jan 2004");
Page[83]=new Array("Search","Home | Site Map | Intranet","Nortel (Portugal) appoints ICS for programme management and network rollout","April 2001: Nortel appointed ICS in the programme management of a 3G-Rollout over the coming 12 months.","Legal Disclaimer","International Consulting Services","http://www.ics-corp.com/ics/english/News Archived 2001/englishNewsApr01.htm","10.9","6 Jan 2004");
Page[84]=new Array("Search","Home | Site Map | Intranet","Energis NV (Netherlands) appoints ICS as prime Systems Integrator","April 2001: ICS has been appointed the prime systems integrator for Energis NV.","The first project will be assisting Energis with Billing Replacement Programme which is looking to replace the current billing platform with Geneva 4.2","Legal Disclaimer","International Consulting Services","http://www.ics-corp.com/ics/english/News Archived 2001/englishNewsApr012.htm","11.2","6 Jan 2004");
Page[85]=new Array("Search","Home | Site Map | Intranet","Macquarie Bank (Australia) selects ICS to assist in establishing a global telecommunication investement fund","August 2001: ICS will support Macquarie Bank in areas of deal flow, market research and analysis, and due diligence on prospective investment opportunities.","Legal Disclaimer","International Consulting Services","http://www.ics-corp.com/ics/english/News Archived 2001/englishNewsAug01.htm","10.9","6 Jan 2004");
Page[86]=new Array("Search","Home | Site Map | Intranet","Deutsche Telekom AG (Germany) appoints ICS preferred supplier in the delivery of consultancy and IS-services","December 2001: Deutsche Telekom and ICS have just signed a 2-year agreement for ICS to provide services across the entire Telecom group.","This contract was initiated by a systems integrations project at T-Com and both companies are currently in advanced negotiation in ICS supporting Deutsche Telecom's international wireless division T-Mobil wwith systems integrations services.","Legal Disclaimer","International Consulting Services","http://www.ics-corp.com/ics/english/News Archived 2001/englishNewsDec01.htm","11.2","6 Jan 2004");
Page[87]=new Array("Search","Home | Site Map | Intranet","Mobinil appoints ICS as Systems Integrator for strategic mediation programme","Feb 2001: ICS have been appointed as systems integrators for the implementation of the strategic mediation platform at Mobinil.","The platform is to be supplied by Sofrecom in France.","Legal Disclaimer","International Consulting Services","http://www.ics-corp.com/ics/english/News Archived 2001/englishNewsFeb01.htm","13","6 Jan 2004");
Page[88]=new Array("Search","Home | Site Map | Intranet","IP World (Australia) appoints ICS for operations support and due diligence","June 2001: ICS have been appointed to assess the current OSS capability for IP World and recommend a strategic architecture.","In conjunction with this, they have also been asked to assist in conducting a due diligence exercise on a potential partner in the USA.","Legal Disclaimer","International Consulting Services","http://www.ics-corp.com/ics/english/News Archived 2001/englishNewsJun01.htm","11.1","6 Jan 2004");
Page[89]=new Array("Search","Home | Site Map | Intranet","Pagoo (UK) appoints ICS for VoIP market development and ongoing sales support","March 2001: Pagoo, a VoIP product provider, have appointed ICS to help with market research and development and to provide ongoing support to Pagoo sales activities.","Legal Disclaimer","International Consulting Services","http://www.ics-corp.com/ics/english/News Archived 2001/englishNewsMar01.htm","11.6","6 Jan 2004");
Page[90]=new Array("Search","Home | Site Map | Intranet","Energis Polska (Poland) appoints ICS for Billing programme management","March 2001: ICS has been appointed to help Energis Poland manage the implementation of the EHPT billing platform to be supplied by Ericsson.","Legal Disclaimer","International Consulting Services","http://www.ics-corp.com/ics/english/News Archived 2001/englishNewsMar012.htm","11.1","6 Jan 2004");
Page[91]=new Array("Search","Home | Site Map | Intranet","Unisys and ICS sign strategic partner alliance","May 2001: Unisys and ICS have signed a strategic partnership agreement which enables both companies supplying products and services to each other to the benefit of their clients.","This is already in evidence with Unisys supplying ICS with services for their project at Energis NV.","Legal Disclaimer","International Consulting Services","http://www.ics-corp.com/ics/english/News Archived 2001/englishNewsMay01.htm","11.1","6 Jan 2004");
Page[92]=new Array("Search","Home | Site Map | Intranet","mmO 2 (Germany) appoints ICS to assist in the business change program at VIAG Interkom","October 2001: as part of mmO 2 pre-IPO launch activities, ICS is assisting to identify areas for revenue generation and cost constraint to achieve successful IPO listing.","Legal Disclaimer","International Consulting Services","http://www.ics-corp.com/ics/english/News Archived 2001/englishNewsOct01.htm","10.9","6 Jan 2004");
Page[93]=new Array("Search","Home | Site Map | Intranet","T-Mobile Deutschland","April 2002: ICS has been appointed by T-Mobile Deutschland (T-MD) to conduct a feasibility study on the potential outsourcing of their Testing and Quality Assurance group in Deutschland.","As part of the study ICS will provide outsourcing options and implementation plans for T-MD structured around people, process and technology .","Legal Disclaimer","International Consulting Services","http://www.ics-corp.com/ics/english/News Archived 2002/englishNewsApr02.htm","11","6 Jan 2004");
Page[94]=new Array("Search","Home | Site Map | Intranet","mmO 2 Germany","December 2002: ICS has been appointed by mm0 2 Germany to define and implement a Functional Point Analysis (FPA) programme within the IS/IT organisation.","FPA provides tools and methods for estimation of software development.","The programme will assess the current mode of software estimation within the organisation, and implement FPA processes and tools to improve current estimation.","Legal Disclaimer","International Consulting Services","http://www.ics-corp.com/ics/english/News Archived 2002/englishNewsDec02.htm","11.1","6 Jan 2004");
Page[95]=new Array("Search","Home | Site Map | Intranet","Indian Software Company TCS and ICS forge outsourcing alliance","February 2002: TCS and ICS will provide an outsource platform including data operations to large global Telecommunications and Media companies.","A true synergy exists with ICS providing management consultancy and systems integration expertise whilst TCS provides software delivery and network operation.","Legal Disclaimer","International Consulting Services","http://www.ics-corp.com/ics/english/News Archived 2002/englishNewsFeb02.htm","11","6 Jan 2004");
Page[96]=new Array("Search","Home | Site Map | Intranet","T-Systems (Germany) and ICS form international alliance","January 2002: T-Systems, subsidiary of Deutsche Telekom, have forged an alliance with ICS for the two companies to undertake international systems integration business outside of Germany.","The initial target market will be the international subsidiaries of the Telekom Group in Europe and in the USA.","In addition, a secondary market will be non-competing Telecommunications companies in Europe, the Middle East and Africa.","Legal Disclaimer","International Consulting Services","http://www.ics-corp.com/ics/english/News Archived 2002/englishNewsJan02.htm","11.2","6 Jan 2004");
Page[97]=new Array("Search","Home | Site Map | Intranet","Mobinil (Egypt) appoints ICS to implement ISO program","January 2002: ICS will assist Mobinil in implementing a 2-year ISO program, which will achieve accreditation and provide improved business progress.","Legal Disclaimer","International Consulting Services","http://www.ics-corp.com/ics/english/News Archived 2002/englishNewsJan022.htm","10.9","6 Jan 2004");
Page[98]=new Array("Search","Home | Site Map | Intranet","mmO 2 European Groupwide - IS/IT Cost Management","May 2002: ICS has been appointed by the executive board of mmo 2 to provide a cost analysis on their spend on IS/IT programmes across the group.","ICS is to review the spend and provide recommendations to the board on where possible cost cutting can be achieved.","On acceptance of the recommendations ICS is to provide management support in implementing the initiatives.","Legal Disclaimer","International Consulting Services","http://www.ics-corp.com/ics/english/News Archived 2002/englishNewsMay02.htm","11.1","6 Jan 2004");
Page[99]=new Array("Search","Home | Site Map | Intranet","T-Mobile Deutschland","November 2002: ICS has been appointed by T-Mobile Deutschland (T-MD) to define and implement a metrics programme within the IS/IT organization in Germany.","The programme will define key metrics and processes within the organisation within all the relevant functional areas.","The programme will initially be developed for Germany with a view to implementing it on an International group wide basis once successfully implemented.","Legal Disclaimer","International Consulting Services","http://www.ics-corp.com/ics/english/News Archived 2002/englishNewsNov02.htm","11.2","6 Jan 2004");
Page[100]=new Array("Search","Home | Site Map | Intranet","IP World Australia","October 2002: ICS has been appointed by the executive of IP World to develop a Corporate Information Memorandum for the purposes of raising future funds.","The memorandum will assess the current capability of IP World and position the company in the ever increasing global communications market.","The memorandum once developed will be utilized to provide information to current and potential investors in IP World.","Legal Disclaimer","International Consulting Services","http://www.ics-corp.com/ics/english/News Archived 2002/englishNewsOct02.htm","11.1","6 Jan 2004");
Page[101]=new Array("Search","Home | Site Map | Intranet","Globe Tel - US/Miami","April 2003: ICS has been appointed by the executive board of GlobeTel to provide board support and strategy for the organisation.","The initiatives will assess the current capability of GlobeTel and look to position the organisation within global communications market with recommendations of market entry and products and services.","Legal Disclaimer","International Consulting Services","http://www.ics-corp.com/ics/english/News Latest/englishNewsApr03.htm","11","6 Jan 2004");
Page[102]=new Array("Search","Home | Site Map | Intranet","T-Mobile International","February 2003: ICS has been appointed by T-Mobile International (T-MO) to define and implement group wide processes, technology and organizational structures for the Testing and Quality assurance Organisation.","The programme will assess what the current mode of operation is in each of its national subsidiaries and consolidate these into a pragmatic approach to group wide operational processes.","Legal Disclaimer","International Consulting Services","http://www.ics-corp.com/ics/english/News Latest/englishNewsFeb03.htm","11.1","6 Jan 2004");
Page[103]=new Array("Search","Home | Site Map | Intranet","mmO 2 Group","January 2003: ICS has been appointed by the mm0 2 group to conduct due diligence on one of its subsidiaries to assess the current assets and value.","The Due Diligence is to concentrate on the current IS/IT assets of the subsidiary and provide recommendations on which can be merged with other group wide IS/IT assets, which can be outsourced to third parties and which can be sold to realize immediate value.","Legal Disclaimer","International Consulting Services","http://www.ics-corp.com/ics/english/News Latest/englishNewsJan03.htm","10.8","6 Jan 2004");
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